Privacy Policy

GENERAL TERMS OF USE

Sia Inbloom (registration number 40103916421, address: Aizputes street 12 k-1 - 4, Jurmala, LV-2010, Latvia) hereinafter – Vendor, online store terms of use hereafter – Terms of use, attributes to all site visitors weather they do or no not make a purchase at www.tilicouture.com online store hereafter – Client.

While making a Purchase, Client has read and accepts Vendors Terms of use.

Vendor is entitled to make changes in stores Terms of use.

The relationships between Vendor and Client are governed by Latvian legislation.

If a customer purchases clothing and accessories, hereafter called Goods, offered in TILI Homepage, via Internet then such a mutual agreement is considered a Distance contract and it is subject to regulations on Distance contract, including, but not limited to European Parliament and Council Directive 97/7/EEC on the protection of customers in respect of distance contracts, Republic of Latvia “Consumer Rights Protection Law”, and The Cabinet of Ministers of the Republic of Latvia “Regulations regarding Distance Contracts”.

All prices of Purchases on the online store are indicated in EUR currency.

 

ORDER PROCESS AND PAYMENT

Client draws up order by adding up Purchase to „cart” and giving their name, surname, address, telephone number, e-mail and manner of payment and delivery.

Vendor approves that data given by Client is correct, will be used only in purchase order process and delivery and follows all personal data requirements given by Latvian legislation.

Vendor is not responsible for Clients given data accuracy while filling order.

Vendor does not verify buyers or owners personal data and does not take responsibility for damages that can occur while using third parties payment cards or personal data.

If order has been formalized successfully , Client receives approval in their e-mail. There is indicated order status and additional information. If approval e-mail does not appear in “inbox”, Client should contact Vendor.

Vendor accepts payments with Paypal and Bank paymanet

 

SHIPPING AND ORDER RECEIPT DATE

Every purchase is processed individually within 3 – 7 working days starting from next day of the purchase and dispatched with chosen delivery service.


Vendor provides delivery to all countries in the world. Free shipping for orders from 60.00EUR and above, except courier service.

Order receipt date depends on Clients conducted payment of Purchase, on delivery region and address and on the delivery time of particular delivery service that provides exact delivery and that is not directly dependent on Vendor.

While putting up an order Client have the opportunity to choose the most suitable types of custom receipt:

  1. Omniva parcel terminal – Fastest delivery in Baltic States. Delivery usually takes 2-3 working days.
  2. Latvian Post – Regular post service around the globe. Delivery in Latvia takes up to 5 working days and elsewhere in the world up to 14 working days.

In cases when Purchase has not been delivered to Client because of loss made by postal service workers (or a courier), Vendor reimburse amount of payment for item and shipping to Client only after receiving proof of loss or compensation from postal service.

Vendor is not responsible for delays caused by chosen deliverer. If the customer has not received order within 30 days from the date of receiving tracking number from Vendor, the Vendor shall be informed of this fact by sending e-mail to hello@inbloomcosmetics.lv indicating purchase number and date.

 

ORDER RETURN

Client have to notify Vendor before returning order by e-mail hello@inbloomcosmetics.lv

Client has the rights to decline the Purchase in 14 days time starting with receiving of a Purchase. Return of Purchase is feasible only in cases when appearance of item, consumer properties, items original packaging and marking has been retained.

According to Consumer Protection Act Vendor has the right to refuse to take back Clients Purchase if it is not returned in original packaging, packaging has been severely damaged or there has been noticeable minor usage traces.

Client has the rights to refuse ordered Purchase if it has industrial defect.

While returning an order the Client can exchange it for a similar item or can get back paid expenses. Vendor is covering delivery expenses only if the Purchase have had industrial defect.

If you chose a refund the transfer will be made to the account from which the payment was made. Refund is usually made within 30 days.

 

INTELLECTUAL PROPERTY

Internet site content (graphic materials, textual information, video materials, button icons, data summaries, software and its layout) is a property of SIA Amelia Vintage. It has been protected by Latvian legislation and other international laws that relates to protection of intellectual property.

Republishing and replicating site content is allowed only for personal use. Republishing and replicating site content for other purposes without written coordinated permits is forbidden.

 

DISPUTES

In case of disagreement between Vendor and Client it is being resolved through negotiation.

In case the dispute is not resolved through negotiation, it is being dealt according to Latvian legislation with the procedures established.

 

FINAL PROVISIONS

Vendor is not responsible for delivery or other defaults, if there has occurred any kind of superior force – omission from third parties, a nationwide state of emergency, terrorism or its threats, environmental and climate anomalies. If any of these circumstances occur, Vendor is going to prevent caused delays as soon as possible.

Questions that has not been stipulated in Vendors Terms of use are being solved according to Latvian legislation.

 

FAQ

WHAT ARE YOUR DELIVERY TIMES AND RATES?

Regular service in Europe is approximately 5-7 business days.
Regular service outside of Europe is approximately 7-14 business days.
Latvia / EUR 3-6
Lithuania, Estonia / EUR 8
EU countries / EUR 12
Rest of the world / EUR 28

DO I HAVE TO PAY INTERNATIONAL TAXES AND DUTIES?

Sia Inbloom is not responsible for international taxes and duties. All international taxes and custom duties are applied when a parcel reaches its destination country. You will be responsible for paying additional charges for customs clearance. Please contact your local customs office for further information as customs policies vary widely from country to country. Sia Inbloom cannot inform you about the amount of taxes and duties and any delays in delivery of the package.

WHAT ARE THE ACCEPTED PAYMENT METHODS?

Cosmograph uses PayPal as a payment system or you can transferred money after recieve Invoice.